Cymax Remote Assistance

Please call Cymax on 01206 795493 to organise a remote assistance session where we can remotely take control of your PC.

Set-up Instructions

  • Step 1:
    Click here to download the Remote Assistance tool
  • Step 2:
    Once the program has downloaded, a message will appear asking if you give permission to run this program, click yes.
  • Step 3:
    When the program loads, tell the engineer your ID code and your password on screen.